GIWS provides the highest levels of performance and support in the industry. We have invested heavily in equipment and infrastructure to deliver to you the highest quality in web hosting services and are prepared to stand by our policy of 99.9% guaranteed uptime. Subject to the terms of the Guaranteed Uptime policy, a customer's website will be accessible at least 99.9% of the time in any given calendar month, or the customer will receive the next month's web hosting for free. This Guaranteed Uptime policy is a lifetime guarantee, as long as the customer is hosting with GIWS.